Japan Countdown Support
Help for trip countdowns, widgets, daily phrases, and the preparation checklist.
Frequently Asked Questions
Does Japan Countdown work offline?
Yes. Countdown data, bundled phrases, saved items, and checklist progress are designed to work without an internet connection.
How do I add a widget?
On your iPhone Home Screen, touch and hold an empty area, tap the add button, search for Japan Countdown, choose a size, and add the widget. Lock Screen widgets can be added by customizing your Lock Screen.
Is the app available in Spanish?
Yes. Japan Countdown is fully localized in English and Spanish and follows your device language when supported.
Can I change my destination?
Yes. Use the destination or city settings in the app to update your trip theme and countdown.
Troubleshooting
- Make sure you are using the latest version of the app.
- Remove and re-add a widget if it is not refreshing.
- Open the app after changing your trip date so widgets can refresh their data.
- Restart your iPhone if a widget remains stale.
Contact
Email support@richcodestudio.com with your device model, iOS version, app version, and a short description of the issue.